Terms of service
Mr. Blox Toys
Operated by HEKATE INDUSTRIES PRIVATE LIMITED
Effective Date: 18 September 2026 | Last Updated: 18 September 2026
OVERVIEW
Welcome to Mr. Blox Toys. The terms “we”, “us”, “our”, “Mr. Blox Toys”, and “Hekate Industries” refer to HEKATE INDUSTRIES PRIVATE LIMITED, the company that operates the Mr. Blox Toys brand and Website.
These Terms of Service (“Terms”) govern your access to and use of the Mr. Blox Toys website, online store, products, services, content, features, tools, and related digital services (collectively, the “Services”). The Website is hosted and supported through Shopify, which provides the technology infrastructure that enables us to operate the online store.
Please read these Terms carefully before accessing or using the Services. They contain important provisions concerning orders, payments, shipping, intellectual property, warranties, limitations of liability, and other matters relating to your use of the Services.
By accessing, browsing, creating an account, placing an order, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, please do not access or use the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using the Services, you represent that you are legally capable of entering into a binding agreement under applicable law. Where products are purchased for or used by a minor, the purchase and use of the Services must be undertaken with the involvement, supervision, or consent of a parent or legal guardian, as applicable.
To access certain features or place an order, you may be required to provide information including your name, email address, mobile number, billing information, payment information, and shipping or delivery details. You agree that the information you provide is accurate, current, complete, and lawfully provided.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account. You must promptly notify us if you believe your account has been accessed without authorisation.
You may not sell, transfer, assign, or otherwise provide your account to another person without our prior written consent.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, dimensions, and other product information displayed on the Website are accurate and current.
Actual product colours and appearance may vary depending on your device, screen settings, lighting, photography, manufacturing variations, and other factors. Images are provided for representation and may not always reflect the exact appearance of the product received.
Product specifications, descriptions, availability, packaging, colours, designs, and other details may change from time to time without prior notice. We reserve the right to discontinue products or limit quantities available for purchase, subject to applicable law.
Nothing in these Terms excludes or limits any mandatory consumer rights or remedies available to you under applicable Indian law.
SECTION 3 — ORDERS AND ACCEPTANCE
Placing an order through the Website constitutes an offer by you to purchase the selected products in accordance with these Terms. An order is subject to acceptance and availability.
After you place an order, we may send an order acknowledgement or confirmation. Such acknowledgement does not necessarily constitute final acceptance of the order. We reserve the right to accept, reject, limit, or cancel an order where permitted by law, including where a product is unavailable, pricing or listing information contains an error, payment cannot be verified, fraud or misuse is suspected, or other legitimate operational reasons apply.
If we cancel or materially modify an order after payment has been received, we will initiate an applicable refund in accordance with our Refund/Cancellation Policy and applicable law.
Please review your order carefully before completing checkout. Cancellation requests are subject to our applicable cancellation policy and the stage of order processing.
Returns, exchanges, cancellations, refunds, and related matters are governed by our Refund and Return Policy [LINK].
Unless expressly agreed otherwise in writing, products purchased through the Website are intended for personal or household use and not for unauthorised commercial resale or export.
SECTION 4 — PRICES, BILLING AND PAYMENTS
All prices displayed on the Website are stated in Indian Rupees (INR), unless otherwise specified. Applicable taxes, shipping charges, convenience fees, or other charges will be displayed or communicated during the checkout process where applicable.
Prices, discounts, offers, promotions, and product availability may change from time to time. The applicable price for your order will generally be the price displayed at the time the order is placed and reflected in your order confirmation, subject to correction of manifest or technical errors.
Promotional offers may be subject to additional terms and conditions. Where a promotion has terms that conflict with these Terms, the specific promotional terms will apply to that promotion to the extent permitted by law.
You agree to provide accurate and complete billing, payment, contact, and account information and to update such information when necessary.
Payments may be processed through authorised third-party payment gateways. By selecting a payment method, you confirm that you are authorised to use that payment method and agree to the applicable terms of the relevant payment provider.
We may use reasonable measures to verify transactions and prevent fraud or unauthorised payments.
SECTION 5 — SHIPPING AND DELIVERY
We aim to dispatch and deliver orders within the estimated timelines communicated on the Website or at checkout. Delivery timelines are estimates and may vary depending on destination, product availability, logistics conditions, courier operations, weather, public holidays, regulatory requirements, and other circumstances.
Once an order has been handed over to the applicable logistics or courier partner, delivery may be affected by circumstances outside our reasonable control. We will, however, make reasonable efforts to assist with delivery-related issues.
You are responsible for providing an accurate and complete delivery address and contact information. Delays or failed deliveries arising from incorrect, incomplete, or inaccessible delivery information may not be attributable to us.
Ownership, delivery responsibility, and risk in the products will be determined in accordance with applicable law and the terms of the relevant transaction.
SECTION 6 — INTELLECTUAL PROPERTY
All intellectual property relating to the Services, including the Mr. Blox Toys name and brand, logos, trademarks, product names, designs, graphics, photographs, illustrations, text, videos, audio, layouts, software, product content, and the selection and arrangement of Website content, is owned by or licensed to HEKATE INDUSTRIES PRIVATE LIMITED or its respective licensors and is protected by applicable intellectual property laws.
These Terms permit you to access and use the Services for lawful, personal, and non-commercial purposes. You may not, without prior written permission, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, commercially exploit, scrape, transmit, or otherwise use Website content except as expressly permitted by applicable law.
Nothing in these Terms grants you any ownership interest or licence in any trademark, copyright, design, patent, trade name, or other intellectual property belonging to HEKATE INDUSTRIES PRIVATE LIMITED, Mr. Blox Toys, Shopify, or any third party, except for the limited right to use the Services as expressly permitted herein.
Mr. Blox Toys and related names, logos, designs, product names, and slogans may constitute trademarks or other proprietary rights of HEKATE INDUSTRIES PRIVATE LIMITED, its affiliates, or licensors. Unauthorised use is prohibited.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS AND SERVICES
The Services may provide access to certain tools, applications, integrations, payment services, analytics services, or other functionality provided by third parties.
Such third-party services may be governed by the provider’s own terms and privacy policies. We do not necessarily control, operate, or endorse third-party services and are not responsible for their independent acts or omissions.
Where third-party tools are made available through the Website, you use them subject to the terms applicable to those tools and at your own discretion.
We may introduce new features, integrations, tools, or resources in the future. Such features will form part of the Services and, unless stated otherwise, will be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
The Website may contain links, embedded content, or references to third-party websites, platforms, applications, products, or services.
Third-party websites and services are operated independently of us. We do not control and are not responsible for their content, availability, accuracy, security, privacy practices, or terms.
If you access a third-party website or service through a link on our Website, you do so at your own risk and should review that third party’s applicable terms and privacy policy before proceeding.
Any transaction or dispute relating directly to a third-party product or service should be addressed with the relevant third-party provider.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Mr. Blox Toys uses Shopify to provide the technology and infrastructure supporting the online store. However, purchases made through the Website are transactions between you and HEKATE INDUSTRIES PRIVATE LIMITED, operating the Mr. Blox Toys brand.
Shopify is not the seller of the products offered by Mr. Blox Toys and is not responsible for the products, fulfilment, returns, refunds, warranties, customer service, or other aspects of transactions between you and Mr. Blox Toys, except to the extent required by applicable law.
Your use of Shopify-powered functionality may also be subject to Shopify’s applicable terms and privacy practices.
SECTION 10 — PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy [LINK], which forms part of these Terms.
Because our Website is hosted and supported using Shopify and may use other third-party service providers, certain information may be processed by those providers in accordance with applicable law and their respective privacy policies.
Please review our Privacy Policy for information regarding the categories of personal information we collect, how we use it, data sharing, cookies, retention, security, and your applicable privacy rights.
SECTION 11 — REVIEWS AND FEEDBACK
If you submit, upload, post, email, or otherwise provide reviews, comments, suggestions, ideas, photographs, videos, testimonials, proposals, or other content (“Feedback”), you grant HEKATE INDUSTRIES PRIVATE LIMITED a non-exclusive, worldwide, royalty-free licence, to the extent permitted by law, to use, reproduce, adapt, publish, display, distribute, and otherwise use that Feedback for operating, improving, marketing, and promoting the Services.
You represent that you have the necessary rights and permissions to submit the Feedback and that it does not infringe the rights of any third party or violate applicable law.
Feedback must not contain unlawful, defamatory, abusive, obscene, threatening, misleading, fraudulent, malicious, or infringing material, or malicious code.
We may moderate, edit, restrict, or remove Feedback where reasonably necessary, including where it violates applicable law, these Terms, or the rights of another person.
You remain responsible for the content and accuracy of Feedback that you submit.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
From time to time, the Website may contain typographical errors, inaccuracies, omissions, outdated information, or technical errors relating to products, pricing, promotions, availability, specifications, shipping charges, delivery estimates, or other information.
We reserve the right, subject to applicable law, to correct such errors, update information, modify listings, or cancel affected orders where an error materially affects the transaction.
If an order is affected by a pricing or product information error and applicable law requires a particular remedy, we will provide the remedy required by law.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You must not use the Website or Services:
(a) for any unlawful, fraudulent, deceptive, malicious, or unauthorised purpose;
(b) to violate any applicable law, regulation, rule, or governmental requirement;
(c) to infringe intellectual property, privacy, publicity, or other rights of any person;
(d) to harass, threaten, abuse, defame, intimidate, or harm our employees, representatives, customers, or other persons;
(e) to submit false, misleading, fraudulent, or impersonating information;
(f) to transmit spam, unsolicited commercial communications, malicious code, viruses, or harmful material;
(g) to interfere with, disrupt, damage, or attempt to gain unauthorised access to the Website, servers, systems, or security features;
(h) to scrape, crawl, spider, copy, harvest, or systematically extract Website content or customer information without permission;
(i) to reverse engineer or attempt to circumvent technical restrictions, security measures, or access controls, except where expressly permitted by applicable law; or
(j) to engage in conduct that could reasonably harm the Services, our business, our customers, or third-party service providers.
We may suspend or restrict access to the Services or an account where reasonably necessary to protect the Website, users, our business, or to address a suspected breach of these Terms, subject to applicable law.
SECTION 14 — SUSPENSION AND TERMINATION
We may suspend, restrict, or terminate your access to an account or the Services where permitted by applicable law, including where you materially breach these Terms, engage in fraudulent or abusive conduct, compromise Website security, or misuse the Services.
Termination or suspension does not affect rights or obligations that accrued before the effective date of termination.
Provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, dispute resolution, privacy, and other provisions that by their nature should survive termination will continue to apply.
SECTION 15 — DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Website and its general information are provided on an “as available” and “as is” basis. We do not warrant that the Website will always be uninterrupted, timely, secure, or error-free.
We do not guarantee that Website content will always be complete, accurate, current, or suitable for every purpose. Product-specific warranties, if any, will be governed by the applicable product warranty terms.
Nothing in these Terms is intended to exclude, restrict, or limit any warranty, guarantee, consumer protection, or statutory right that cannot lawfully be excluded or limited under applicable Indian law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, HEKATE INDUSTRIES PRIVATE LIMITED, Mr. Blox Toys, and their respective directors, officers, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from your use of the Website or Services, except where such liability cannot lawfully be excluded.
Nothing in these Terms limits or excludes liability for matters that cannot legally be limited or excluded, including liability arising from fraud, wilful misconduct, or other matters for which applicable law prohibits limitation.
Where liability may lawfully be limited, our liability will be limited to the extent permitted under applicable law and, where appropriate, to the value of the transaction giving rise to the claim.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless HEKATE INDUSTRIES PRIVATE LIMITED, Mr. Blox Toys, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable costs arising directly from your material breach of these Terms, unlawful use of the Services, or violation of the rights of another person.
This provision does not apply to the extent that a claim results from our own unlawful conduct or from matters for which applicable law does not permit indemnification.
We may reasonably participate in or control the defence of a claim for which indemnification is sought, subject to applicable law.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, if necessary, severed from these Terms. The remaining provisions will continue in full force and effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with the Privacy Policy, Refund/Return Policy, Shipping Policy, promotional terms, and any other policies expressly incorporated into them, constitute the agreement governing your use of the Services, subject to applicable law.
If there is a conflict between these Terms and specific terms applicable to a particular product, promotion, or transaction, the specific terms will govern to the extent of the conflict.
SECTION 20 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganisation, or other legitimate business transaction, subject to applicable law.
SECTION 21 — GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and any mandatory jurisdictional rights available to you, disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered office of HEKATE INDUSTRIES PRIVATE LIMITED.
SECTION 22 — HEADINGS
The headings used in these Terms are for convenience and reference only and do not affect the interpretation or scope of any provision.
SECTION 23 — CHANGES TO THESE TERMS
You can review the most current version of these Terms on the Website at any time.
We reserve the right to update, modify, or replace these Terms from time to time. Where required by applicable law, we will provide appropriate notice of material changes.
Your continued access to or use of the Services after updated Terms are posted will constitute acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 24 — CONTACT INFORMATION
Questions, concerns, or requests regarding these Terms should be directed to:
HEKATE INDUSTRIES PRIVATE LIMITED
Brand: Mr. Blox Toys
Email: support@mrbloxtoys.com
Phone: +91 70459 91991
Registered Office: Survey No. 667, Somnath, 2 & 5, Vapi-Kachigam Rd, Nani, Ringanwada, Dabhel, Daman, Dadra and Nagar Haveli and Daman and Diu 396210 Daman and Diu 396210 Daman and Diu India
We will make reasonable efforts to respond to customer enquiries within a reasonable period and in accordance with applicable law.
